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We are Plonnaruwa-based safari specialist company/tour operator in North-Central of Sri Lanka since 1990. more

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Booking Conditions

Please read carefully. Samagi Villa Safari (referred to hereafter as SVS) accepts bookings subject to the following conditions:

1. Your Contract with SVS
Clients booking by telephone, e-mail over the Internet will be deemed to have read the booking conditions and accepted them. A booking is accepted and becomes definite only from the date when SVS has confirmed acceptance by issuing a Booking Confirmation Invoice. It is at this point that a contract between SVS and the Client comes into existence. Before your booking is confirmed and a contract comes into force, SVS reserves the right to increase or decrease website prices. SVS reserves the right to decline any booking at their discretion. The contract is between SVS and the Client, being all persons in your group on the booking. The person making the booking (which is subject to these terms) warrants that he/she has full authority to do so on behalf of all persons, and confirms that all such persons are fully aware of and accept these conditions.

2. Local Payments
All the payment must be paid directly to the Jeep Driver or Camping Chief Staff at the end of your tour. The Local Payment must be paid in US Dollars cash or Sri Lankan Rupees. Travellers Cheques, credit cards and other currencies will not be accepted. And National Park entrance fee is NOT INCLUDED for your tour payment. We request guests to pay national park entrance fee by themselves at the park.

3. Changes
3a. Changes by You
A change of date to operate and/or selected service to another on our website must be requested anytime in writing by the person who made the original booking without charges. The only exception to change of decreasing the number of jeep on the day to operate; these can be added on payment of the administration fee of US$20 per jeep. And your change requests availability cannot be guaranteed.

3b. Changes by Us
While SVS will use its best endeavors to operate all services as advertised, by entering into this contract the Client accepts that it may prove necessary or advisable to vary or modify a service or its contents due to prevailing local conditions. SVS reserves the right at any time to cancel or change any of the facilities, services or prices described on the website become unavailable due to circumstances of force majeure. If a major change becomes necessary SVS will inform the Client as soon as reasonably Force majeure means any event which SVS could not, even with all due care, foresee or avoid. Such events may include war, threat of war, riot, civil strife, industrial dispute, epidemics, health risks, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, or other similar events beyond the control of SVS.

4. Cancellation
4a. Cancellation by You
The Client may cancel the booking at any time provided that the cancellation is communicated to SVS in writing. Written notification is essential even if verbal notification of an intention to cancel has been given. Jeep Cancellation charges will be applied only on that day to operate. We charge you for US$40 per jeep. And Accomodation Cancellation charges will be applied from on one day before to operate. We charge you the equal to the first night of your stay except tax and service charge.(Except high season)

4b. Cancellation by Us
SVS reserves the right to cancel a service in any circumstances such as war, threat of war, riot, civil strife, industrial dispute, epidemics, health risks, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, or other similar events beyond the control of SVS.

5. Passports, Visas, Vaccinations and Travel Insurance
It is the responsibility of the Client to be in possession of a valid passport, visa permits, inoculations, preventative medicines and travel insurance as may be needed for holiday in Sri Lanka.

6. Fitness and Participation
All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete their chosen safari as described on this website.
Clients agree to accept the authority and decisions of SVS's employees and drivers whilst on tour with SVS during the tour.

7. Local Laws
All participants in holidays operated by SVS are expected to obey the laws and regulations of Sri Lanka and any failure to do so will relieve SVS of all obligations that they may otherwise have under these booking conditions.

8. Our Responsibilities
All the services operated by SVS have been designed to provide participants with an exposure to the true nature of the environment visited and therefore involve an element of personal risk.
All bookings are accepted on the understanding that such risks and hazards are appreciated by the Client and that they undertake all safaris, jeep hires and other activities at their own volition.
SVS accepts no responsibility where the Client suffers death or personal injury as a result of an activity forming part of the safari arrangements/camping and others booked with SVS, even if there has been fault on SVS's part and the cause was the Client's fault, the actions of someone unconnected with the safari.